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Privacy Policy

At Finlux Sdn. Bhd. (the “Company”, “us”, “we”, or “our”), we recognise and respect the importance of maintaining the privacy of our customers, and as a result, we have established the Privacy Policy. We have provided you with this policy statement to inform you of the kinds of information we may gather during your visit to 2WineWine site (“the Site”), why we gather customer information, what we use the information for, under what circumstances we may disclose such information, and how you can instruct us to limit the use of that information.

Note: You must be 21 years old or older to register as customer of Finlux Sdn. Bhd.

If you have any questions please e-mail our Customer Service Team at or call +603 7729 4733.

1. What Information Do We Gather

  1. Traffic Data collected. We automatically track and collect the following information when you visit our Site:
    • Your IP address.
    • The type of computer/phone you are using.
    • The type of Web browser you are using (collectively “Traffic Data”). Traffic data is helpful for marketing purposes and for improving your experience on the Site.
  2. Personnal Information. In Order for you to purchase products that we offer via the Site, we require you to provide us with information that personally identifies you. We receive and store any information you enter anywhere on the Company’s Site. For example, we may ask you to complete a registration form that asks for contact information (such as name, address, telephone number, and e-mail address) or an order form that asks for financial information (like credit card number, expiration date, and billing address). Additionally, when you order from the Site we may collect certain consumer information (such as products ordered and relevant promotion codes) and delivery information (such as an alternate contact, address and telephone number in the event you are not available to accept delivery). This information is collectively referred to as “Personal Information”. If you communicate with us by e-mail, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information. You may choose not to provide us with certain Personal Information. In such an event, you can still access and view much of the Site; however, you may not be able to order any products. In addition, you can choose not to provide certain optional information, but then you might not be able to take full advantage of many of the features on the Company’s Site.

2. How We Use the Information We Gather

We use your Personal Information for such purposes as responding to your request, processing and filling customer orders, verifying your qualifications for certain products and services, billing, improving our services, providing an enhanced and more personalised shopping experience, communicating with you, and informing you of special offers and discounts. From time to time, we may also use your Personal Information to send you free samples of new products or product brands different from those you usually order. We may provide your Personal Information to third parties, to the extend necessary or desirable to fill your order or complete your transaction. For example, we may use a third party supplier for certain goods, an outside shipping company to ship orders, and we do as a matter of course use a credit card processing company to bill users for goods and services. We may also share your Personal Information as described in Section 5 below. Except as provided above, and in section 5 below, we will not release your Personal Information to a third party unless you have granted us permission to do so.

3. How We Use “Cookies’

A ‘cookie” is a piece of data stored on your hard drive containing information about you. Finlux Sdn. Bhd. Uses cookies to identify you as a previous visitor and to allow our systems to remember your shopping cart, and other shopping information, as you browse our site. By Allowing our systems to set a cookie on your computer/phone, you will not have to log in a password more than once per visit, thereby saving you time while on our Site. Cookies can also enable us to learn your interest and enhance your experience on our Site. For example, we use cookies to let us know that you are a prior customer and to allow our systems to recall information on your product selections as you shop on our Site. We do not store any Personal Information (except your e-mail address) or financial information about you using cookies. Most Web browsers automatically accept cookies, but allow you to instruct your browser to prevent the use of cookies. If you disable this feature, you may still use our Site, but certain aspects of the shopping experience with Finlux Sdn. Bhd. May be impacted.

4. Log Files

We use IP addresses to analyse trends, administer the Site, track users’ movements, and gather broad demographic information for anonymous and aggregate use.